We have stayed here a million times in the last 10 years. This Ritz Carlton in Charlotte opened in 2009 has been a staple to downtown Charlotte. Despite our many visits, this has been the first time we explored the gym and pool which are probably the best gym of any of the hotels we have stayed at. It is on the the 15th floor and not hidden in the basement. (Hewing, I’m calling you out here) The pool is nearby, but indoors. Great for when the weather is warm. More situated for lap swimming than socializing. As I’m more of a lap swim kind of person, I approve whole heartedly.
Unfortunately for the Ritz Charlotte, they fall short in the Lobby category. We love the hotel, the service is impeccable, the rooms are amazing, but the lobby is decidedly meh. There. I said it. See below for the analysis.
For the Business/Professional:
- Outlets: can you recharge conveniently? NO! There are no outlets in the lobby OR the bar area which is an unauthorized stretch. Come pre-charged.
- Noise Level: Background music is nice, but are the acoustics too distracting? Noise level is minimal. You can talk without feeling like you have to lean in which in the COVID era makes everyone uncomfortable.
- Wifi: Most hotels offer it for a fee. Are you able to log on without logging in? There is a fee unless you are staying there. And even if you are, its $10 unless you have a premium membership or are given an access code. We are platinum elite and didn’t get an access code. So pay attention while clicking.
- Beverages: Are coffee and water available? Free or for purchase? No coffee, no tea. But after the run, one of the most excellent valets offered us cold water. There is a coffee shop down the street (2 blocks) called Coco and the director which fills in. It is attached to the Mariott hotel (see separate review or pics on Instagram)
- Amenities: Is there access to a printer or business center for printing or computing beyond the mobile type? Didn’t check this trip…..
- Could you meet up with out of town clients for a business meeting or an interview? Not really. Its dim and intimate. Can’t imagine doing business in this lobby.
For the Socialite:
- Natural Light: Nope. Dark and emotive. Good for romance or mood.
- Food and Drink: Is it in close proximity to available cocktails, snacks or an easy transition to a meal? The lobby is next to the K lounge which is their bar. Easy access to some incredible cocktails. Jalapeño margarita with salted rim? Yes please.
- Size of Group: Is it good for couples or can it accommodate a large group? Groups of 4 max.
- Indoor and Outdoor Spaces: Is it nice in all seasons or does it shine in the middle of winter? It is cozy in winter with the fireplace. Good mood setting overall, but no outdoor space.
- Entertainment: Is there live music? A jazz band or the local teenager with a guitar? No live music. It has some good tunes on their playlist but not memorable.
- Is there a lobby happy hour? Nope. Buy on your own dime. Kimpton and the Alfond crush it here. (at least PRE-COVID).
Family:
- Clientele: Are there spring breakers coming out of the wood work or does the hotel cater to a more diverse group where children would not be exposed to guests who are partying. No spring breakers here. Pretty chill and zen. Adults only.
- Is the area safe for small children. Safe, but not fun.
- Does the lobby boast beautiful but expensive and fragile decor (art, vases, glass etc) that would be at risk from small rowdy hands. There is art, but not much at reachable level. There is not much of an area for kids to get lost or run amok. Mostly adults seen at this venue. Not that its anti kids, but if I was 7-13 I would probably be BORED!!!
